To request reallocation of a payment, please contact Customer Service at the number on the back of your card for assistance. The reason customers call 866-875-5488 is to reach the Home Depot Credit Customer Service department for problems like Account issue, Billing issue, Close or change account, Complaint, Order issues. I just applied online for a credit card to make a purchase, I had to call with a refere... We bought a hot water heater with our credit card and need to apply our **% coupon. Also, if you are looking in the Immediately Available statements list on the Statements page, only your 12 most recent months of statements are available. You can also call the toll free number associated with your card, listed above, for more help. Use of this site is subject to certain Terms Of Use. System and product conversions can also affect availability. The card number can be copied, even if the card is not taken. A personal guarantee helps businesses that may not otherwise have enough credit history to be able to establish a commercial account. If you have converted accounts or your account number has changed due to lost or stolen cards, you might need to add the account. I'm disabled & get a job at Home Depot. Reviews For Home Depot Customer Service (66) Flooring. Chat not available. Can I make an online payment the same day I change bank information or enroll? Please review your Card Agreement for interest charge information. • Locate the charge you wish to dispute in your transaction line on Account Activity and select Dispute this Charge, • Choose Dispute a Charge from the Payments menu, • Choose Dispute a Charge from the Help & Contact Us menu, Updating Contact and Account Profile Information. However, the account will be closed if it is not used for an extended time. Log into your Citi account online. You will need to enroll and log into the Citi Account Online portal for your card, • View and print up to a year's worth of recent statements and invoices, • Receive an email notification when the monthly statement is ready to view, • Access your account information online anytime. You can view the Annual Percentage Rates (APR) for your account on your statement. • Enclose a valid check or money order. Joint and Several Liability means that both the business and the individual may each be held fully liable for all obligations under, and all amounts due on, the account in the event the company defaults. You can also schedule up to 4 future payments to be made beyond your current billing cycle, or 6 if you have a business account. How do I request a copy of my Card Agreement? • Include your name and last four digits of your account number on the front of your check or money order. If your Online Bill Payment or Phone Payment is not being processed, you can edit or cancel scheduled payments online. BY MAIL - Make checks payable to “Home Depot Loan Services.”. Log into your Citi account online. Your Home Depot® Consumer Credit Card Account is owned and managed by Citi Cards Canada Inc. Account Payments Sufficient time is required for payments to reach us by the Payment Due Date shown on the Account Statement. Nice, helpful salespeople,but rampant dishonesty in bait and switch. When you receive the copy, please call Customer Service at the number on the back of your card for assistance. You can make payments by mail, phone or online. To do this from your Account Home, log into your Citi account online, click on Add Another Account to This User ID. • Make sure you retain all copies of your receipts when making a purchase. For more help, call Consumer Credit Card Customer Service at 1-800-677-0232. To make online payments at no charge, click the Payments menu, then click the link to add a payment account or make a payment. Check with your bank to make sure they accept electronic debits from your account. The alerting service allows you to request and receive messages about your credit card account(s). To delete an authorized buyer please call Home Depot Credit Services at 866-875-5490. You can help. Customer … No cash or foreign currency please. Why did I receive additional interest charges after I paid my balance in full? How is the minimum payment due calculated? Home Depot Credit has 2 phone numbers and 3 different ways to get customer help. How do I know if my bank accepts electronic debits for online payments? Giving us your personal guarantee will expedite the processing of your application, especially if you have a small or young company. I can't afford a car. You have 6 months from the time you’re approved for a Project Loan to make purchases. A Project Loan can be used for any Home Depot in-store or online purchases and for Home Services. Immediately Available statements will be viewable in PDF format. The Home Depot Card. Customer Support. If a payment is returned to us, we will submit it a second time for collection of funds. You already know from reading above that 800-677-0232 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. Subscribe to Home Depot emails and get $10 off your next in-store purchase of $100 or more. Caisse Fédérale de Crédit Mutuel et caisses affiliées, société coopérative à forme de société anonyme au capital de 5 458 531 008 €, 4 rue Frédéric-Guillaume Raiffeisen, 67000 Strasbourg, RCS Strasbourg B 588 505 354. If the expiration date of a deferred interest promotion is before the payment due date in the billing cycle in which the deferred interest promotion expires, excess payments received before the deferred interest promotion expires are applied to the deferred interest promotional balance first in the last three billing cycles of the promotional period. To report your card lost, stolen, or that it was never received, please log into your Citi account, select the Report a Lost or Stolen Card Option under the Help & Contact Us Menu. Use our Store Finder to locate your nearest Home Depot, where you can get help from our friendly associates and even attend in-store workshops. You can still mail payments or call Customer Service to make a payment by phone. Giving us your personal guarantee will expedite the processing of your application, especially if you have a small or young company. Yes, you can make payments and manage your account online through Citi's online account portal. While 866-875-5488 is Home Depot Credit's #2 most popular phone number, it's not the only way to get a hold of their customer care team. Am I able to request a hold on my payment? The dispute form can be located by: • Locate the charge you wish to dispute in your transaction line on Account Activity and select Dispute this Charge, • Choose Dispute a Charge from the Payments menu, • Choose Dispute a Charge from the Help & Contact Us menu. This may allow you to pay off your deferred interest promotional balance before it expires and help you to avoid interest on the deferred interest promotional balance that might otherwise be billed to your account. Citi Consumer Credit Cards (does not include Business Credit Cards) Crediting of Payments by Mail: If we receive your payment in proper form at our processing facility by 5 p.m. local time there, it will be credited as of that day. If your account is eligible, you may request an archived statement on the right hand side of the page. Your due date is available on the Account Home and Current Activity pages of your online Citi account. Late Payment Warnings are intended to help make credit card customers more aware of payment due dates and of the implications of paying late. -by Sargent Parent (Dec. 14, 2015) Report My own car transportation. So it's faster and you don't need to listen to bad hold music. 2. Yes. One thing to keep in mind as you try to reach Home Depot Credit help by calling them, is that other customers give their customer support at this number a 60% score for their communication skills and a 67% score for the overall help they received. Adjustable Fit White Metal Sliding Patio Screen Door-ISPM500036WHT. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Today, we require all CRC applications to include a personal guarantor. If you are eligible, you may add an Authorized User to your account through the Citi online process. Besides calling, the next favorite option for customers looking for help is via 866-875-5488 for Customer Service. Our Home Depot Consumer Credit card provides you with special financing on purchases of $299 or more*, and up to 24-month financing* during special promotions. They take away my disability rights work at Home Depot. This may allow you to pay off your deferred interest promotional balance before it expires and help you to avoid interest on the deferred interest promotional balance that might otherwise be billed to your account. To request a copy of your Card Agreement, please sign on and select the Contact Us tab, then click the "Send message" link under the E-mail section or call Consumer Credit Card Customer Service at 1-800-677-0232. Customer Service; Chat not available. • You can change this date only once every 3 months. Please select Email Customer Service from the Help & Contact Us menu at the top of this page to request a credit limit increase or decrease. If the check has cleared your bank, please request a copy of the front and back. Statements older than 12 months are available in the Archived Statements list. You can also track purchases by purchase order, job name, job number or buyer name - the choice is yours. I need to talk to someone about my Credit card account. Once on the phone with Home Depot Credit's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. Sharing is what powers GetHuman's free customer service contact information and tools. Can I apply for a Project Loan with a co-applicant? Online Bill Payment and Phone Payment requests will be processed before midnight ET on the payment date you specified and will be credited to your account as of that calendar day. Citi currently allows you to reallocate payments in excess of the Minimum Payment Due if you have an active deferred interest promotional balance on your account, provided the payment has already been posted to your account. Go to the Account Profile menu at the top of this page, then select Edit Contact Information.If your name change is for any other reason, please submit your request in writing to the address listed in the Contact Us page. How can I protect my account while traveling? If the expiration date of a deferred interest promotion is before the payment due date in the billing cycle in which the deferred interest promotion expires, excess payments received before the deferred interest promotion expires are applied to the deferred interest promotional balance first in the last three billing cycles of the promotional period. How do I report my card lost, stolen or that it was never received? Subscribe. Apply For a Credit Card; Gift Cards; Contact Us & FAQs. Note: Future credit limit increase requests will be subject to account and credit review. There may be a delay of up to 5 days in crediting a payment if it is addressed to a location other than the address listed on the return envelope or on the front of the payment coupon. How long does it usually take for a mailed payment to arrive? There may be a delay of up to 5 days in crediting a payment we receive that is not in proper form or not sent to the correct address. For Consumer Credit Cards: Crediting of Payments Other Than By Mail:The payment cutoff time for Online Bill Payments, Phone Payments, and Express mail payments is midnight Eastern time. For immediate assistance, contact our Customer Service department at 1-800-HOME DEPOT (466-3337) to speak with one of our representatives. Your statement may not be available online if it predates the time you became a cardmember, there was no account activity for a particular month or you had a $0 balance prior to 2002. Why am I being prompted to call Customer Service for promotional details? If you are traveling abroad, contact Customer Service at the number on the back of your card to obtain the collect phone number to call for assistance. As far as we can tell, Home Depot Credit has call center locations in Georgia and you can call during their open hours Mon-Sat 6am-midnight, Sun 7am-midnight EST. I take the bus. The co-applicant will be required to submit his/her personal information when you apply. Talk with a Representative Chat Now. Mail Us. For further assistance, call Consumer Credit Card Customer Service at 1-800-677-0232. Need Help? We are required to display these warning messages on periodic statements by the CARD Act of 2009 and the revised Truth in Lending Act. What will happen if I mail my payment to the wrong address? To report your card lost, stolen, or that it was never received, please select the Report a Lost or Stolen Card Option under the Help & Contact Us Menu above. Yes. A personal guarantee helps businesses that may not otherwise have enough credit history to be able to establish a commercial account. Please review your Card Agreement to determine the minimum payment due calculation. There may be a delay of up to 5 days in crediting a payment sent by mail if it is not in the proper form, or if it is addressed to a location other than the address listed on the return envelope or on the front of the payment coupon, or, for courier or express mail payments, to the Express Payment address. 3. Online; By phone: 877-476-3860; By mail: Home Depot Loan Services P.O. How do I delete my personal information from my smartphone or computer? We do not issue a credit card monthly statement if the account has a zero balance and no activity occurred during the billing cycle. Six statements can be requested at a time and will be ready to download in 1 to 2 days. Common problems addressed by the customer care unit that answers calls to 800-677-0232 include Account issue, Billing issue, Close or change account, Complaint, Order issues and other customer service issues. How long do I have to make purchases on my Project Loan? What should I do if my Home Depot credit card is lost or stolen? Yes. If you would like to request a Card Agreement, please log into your Citi account online and select Email Customer Service from the Help & Contact Us menu to send us your request. By enrolling in or editing Alerts, you can subscribe to daily, weekly, or monthly account update notifications such as account balance, payment due, and payment posted, via SMS text messaging. Home / Customer Service Need Help? I don't have car. Can I sign up for online-only statements? Please note. Go to Account Profile menu and select Manage Authorized Users. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful. It’s perfect for everyday needs like appliances, lighting and fans, paint, tools, lawn and garden maintenance products, and an endless variety of home improvement projects. Some financial institutions use unique ABA routing and account numbers for electronic payments. Can I make payments and manage my account online? Go to the Account Activity menu and select Statements, then choose a statement date to view the APR. If you are traveling abroad, contact Customer Service at the number on the back of your card to obtain the collect phone number to call for assistance. To view online statements, log into your Citi account online, choose Statements from the Account Activity Menu. #N500-6 Graphic Charcoal Matte Interior Peel and Stick Paint Color Sample Swatch, Relaxzen Longstreet Charcoal Microfiber Massage Rocker Recliner with Heat and Dual USB, National Tree Company 17 in. Pink Orchid Flowers, Unique Home Designs 36 in. The HD Consumer Credit Card has no expiration date. Once available, statements remain online for 7 days. Yes. The reason customers call 866-875-5488 is to reach the Home Depot Credit Customer Service department for problems like Account issue, Billing issue, Close or change account, Complaint, Order issues. I need to talk to a real person. Yes, all purchases made on your Commercial Account or Commercial Revolving Charge Card are itemized on your monthly billing statement. Yes, you can still mail your payments after you set up online payments. Generally, it saves you at least 27% of your wait time. For an external source, you'll need your bank account number and ABA routing number to complete the process. Please allow 5 to 7 days for mailed payments to be received and posted to your account. However, for your security, you may need to answer additional questions as you make your payment online. I want to pay my credit card and cannot get online to do it. We generally apply payments in excess of the Minimum Payment Due to higher APR balances first. Please include the following with your request: Proper documentation should be one of the following: • The file number from a naturalization document, • A copy of your Social Security Number card. What is a Personal Guarantee? You can call in your dispute at the number on the back of your card or fill out a dispute form. Contact Information; Live Chat Support; Email Support; Phone Support; FAQs; Email Write to our friendly customer service team; Live Chat 8am - 10:30pm ET. Should I give you my personal guarantee? Can I track my purchases with my account? Use the Citi online process to remove an Authorized User. If you wish to avoid interest charges on a deferred interest promotional balance, the entire outstanding promotional balance must be paid in full by the promotion's expiration date. However, if our system cannot validate your bank information after your first payment, you may have to wait up to 15 days to make an additional payment online. 4. Commercial Revolving Cards U.S. 1-866-875-5489 Canada 1-800-668-5336 Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), BEHR 6-1/2 in. Is unfair!-by Thomas (Jul. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Home Depot Credit Customer Service can talk. This will authorize your bank to electronically debit your checking or savings account to pay your bill. Where can I view my Annual Percentage Rates (APR) online? • You will only see the option to change your payment due date if your account is eligible. If I set up online payments, can I still mail my payments? To change your address, please log into your Citi account online, choose the Account Profile menu at the top of this page, then select Edit Contact Information. • In addition, if your card is lost or stolen, contact Consumer Credit Card Customer Service toll free at 1-800-677-0232 immediately to help reduce any risk. How do I add or delete authorized buyers on my Commercial Account? You may also fax your authorized buyer additions on company letterhead, to Home Depot Credit Services at 1-888-266-7308. Replace damaged Home Depot Card is cracked across reader strip. How do I remove an Authorized User from my account? Log into your Citi account online. How do I avoid interest charges on my deferred interest promotion? How do I add an Authorized User to my account?

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