Instructions. How to Unlock a Cricket Phone. The Cricket online rep is insinuating that the phone must be in continuous use for full 6-months before unlock code can be requested. Cricket said customers have at least 6 months of active service on their device before they are eligible to have it unlocked. Like. In December the cricket unlock policy changes from 4 months to 6.. Keep this in mind if you join cricket.. Any phones purchased before then remain on the 4 month policy.. I interpret "6-months" as the time elapsed since the phone is purchased/activated and I have paid 6 months of service. Cricket's customer service can be contacted by online chat or giving them a call. To request a Cricket Mobile Device unlock, please call or chat with a Cricket Support Advocate, or visit your local Cricket Store. Facing the same problem, No way that the Gophone customer can unlock the phone before six months even the phone was bought on no contract. JoeJohn +5 more . It locked them for the 6 months. The phone is compatible with the other carrier; however, it is not "unlocked". a Cricket Wireless phone. I accidentally put a prepaid simcard in a few devices that were unlock eligible. Cricket refused. 10 months later I remembered and asked Cricket to unlock the phone as they promised. 3 years ago. It is really strange! To unlock your Cricket phone, you need to have active service for at least six months. I wrote a letter to management making it clear that to keep me as a customer, Cricket must fulfill their promise and their word. I found a plan that would better suit my needs for my children. Despite paying for service and buying the phone, Cricket used a loophole to break their promise. 0. Is there a way to unlock the phone without an unlock code? Contact Cricket's customer service to request a Cricket mobile device unlock. Once approved, Cricket will send an unlock code. Before you log on and get your unlock code, you have to meet a few requirements. 1. But for me the 6-month clock … This might be important for those planning to travel over spring break or something and need your phone unlocked … Cricket Wireless phones come locked. I lost track of the time. Cricket said I was a customer in good standing, however, to unlock the LG I bought, my SIM card needed to reside in the LG phone for 6 months. Related: Guide to unlocking cell phones. Deployed Military Personnel. The 6-month clock resets if the SIM is used in another phone. I can get that, the confusion in your head about what method to unlock your Cricket phone is huge, but now you can finally proclaim your little victory. Mentor • 50 Messages. My daughter phone can be unlocked on 12/2/2017. You can pay less and enjoy more on your mobile phone’s options. With your Cricket phone unlocked you can use the services of the best network providers and if you quit liking them, you can move on to the better ones. You must have: six consecutive months of paid service. It is also possible to get the device unlocked at a Cricket store. I found a good deal on a Cricket Microsoft Lumia phone but the Cricket plans give my children way too much freedom. an active number that hasn’t been reported lost or stolen. Cricket said they would unlock it after 6 months.